If you are an Employee or a Manager and have forgotten your password, there may be actions you can take to regain access to the system.
If you've forgotten your password but still know your username, you can reset your login details by clicking here, where you will be prompt to enter your username and email address.
Once you have successfully entered your username and system email address, you'll then be required to enter your Date of Birth as a security measure.
However, if you have forgotten your username too or are unaware of your email address, you will need to ask the designated Controller(s) within your company for help.
Controllers have the ability to send you a reset link which can be used to change both your username and password.
If you're a Controller, you can view this guide for steps on resetting a user's login details.
Help from myhrtoolkit
Myhrtoolkit has the ability to reset the login details for a Toolkit Controller. But, not the ability to reset the details for an employee or manager. This is for data protection purposes.
Passwords can be reset by you, the user, or by a designated Controller.
We are more than happy to provide instructions to Controllers on how to reset a user's login details.